The atise.com.au website is owned and operated by Atise Pty Limited (ABN 64 099 236 852). By accessing the atise.com.au and related back-office and web-cart, you agree to be legally bound by and to abide by the terms set out below.
Ordering and pricing
The product items offered are subject to availability and may be withdrawn at any time. We reserve the right to refuse to accept any order, in whole or in part. We will process your order once we have received your payment. An e-mail confirmation of our acceptance of the order will be forwarded to you. The prices quoted are in Australian dollars (AUD) and are inclusive of GST.
Payments
Atise accepts most major credit cards through our online shopping cart. Payment is made via the secure Verisign payment gateway.
Deliveries
Atise offers deliveries to most major areas of Australia. Deliveries will generally be made to the party hostess. Please allow 5-10 business days for delivery. All care is always taken with quality control and packaging of our products however, in the event of receiving a broken or faulty product, please follow the steps below.
Claims
All care is always taken with quality control and packaging of our products however, in the event of receiving a broken or faulty product, please follow the steps below.
- Claims in relation to missing or damaged goods must be made within 5 working days of receipt of goods.
- Please send an email to customerservice@atise.com.au outlining the problem.
- If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. For faulty or damaged products please provide a photo.
Returns
- Returns are accepted within 10 days; you may return any of our products, with your receipt, for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping and handling charges).
- Freight is the sender's responsibility. . You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments.
- Goods must be returned in original packaging.
We do not accept returns of fragrance oils, due to hygiene reasons
Refund policy
All refunds will be at the sole discretion of Atise. If you are not satisfied with your product for any reason please contact Atise to discuss the matter.
Cancellation of orders
Orders may be cancelled within 10 days of placing the order. Simply phone, fax or email your independent Atise business owner. If the order has not been shipped, the order will immediately be cancelled with no penalty. If the order has been shipped, you will incur the cost of returning the goods.
Copyright
All copyrights, trademarks and other intellectual property rights in the design, layout, wording and concepts of this web-site are reserved to Atise. Any copying of the design, layout, wording, concepts or other unauthorised use will infringe our rights. Trade marks, copyrights, brand names, product and company names related to the products appearing on this website are the property of their respective owners.
General
Disclaimer of warranties and limitation of liability for this site is provided by Atise Pty Limited on an "as is" and "as available" basis. Atise cannot accept liability for any indirect loss, loss of enjoyment, loss of profit, loss of business, loss of goodwill or any other loss what-so-ever in connection with the operation of this website. We are unable to confirm that the information set out in this web-site is totally accurate or complete. This web site may from time to time contain links to other web sites on the Internet. We are not responsible for the availability or content of those web-sites. Atise Pty Limited makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Atise Pty Limited disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Atise Pty Limited does not warrant that this site, its servers, or e-mail sent are free of viruses or other harmful components. Atise Pty Limited will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Atise accepts no responsibility and will not be liable for any damages, loss of income, loss of business arising from the use of this site or its products, including, but not limited to direct, indirect, punitive, incidental and consequential damages.
